Question 1

Without the nest software support in uae, can we see videos and get notifications in phone/ google home app?

Accepted Answer

Yes, all notifications and live feeds are available in the google home app

Question 2

I’m getting “problem connecting to cloud” error message which is not allowing me to install/add the camera on Google Home. What is the solution?

Accepted Answer

If you're encountering a "problem connecting to cloud" error message while trying to install or add a camera to Google Home, there are several steps you can take to troubleshoot the issue:

Check your internet connection: Ensure that your device is connected to a stable and reliable internet connection. Make sure other devices can access the internet without any issues.

Restart your devices: Try restarting both your camera and the device you're using to set up Google Home. Power cycling can often resolve temporary connectivity issues.

Update firmware and apps: Check if there are any available firmware updates for your camera and ensure that you have the latest version of the Google Home app installed on your device. Keeping both camera firmware and apps up to date can resolve compatibility issues.

Check camera compatibility: Verify that your camera is compatible with Google Home. Not all camera models are supported, so review the official documentation or contact the camera manufacturer to ensure compatibility.

Reset camera settings: If you've previously configured the camera and are now encountering issues, try resetting the camera to its factory settings. Consult the camera's user manual or the manufacturer's website for instructions on how to perform a reset.

Reinstall Google Home app: Uninstall the Google Home app from your device and reinstall it from the official app store. This can help resolve any app-related issues.

Check firewall and router settings: Ensure that your router and any firewalls are not blocking the necessary ports or protocols required for the camera to connect to the cloud. Consult your router's manual or contact your internet service provider for assistance in checking and adjusting these settings.

Contact support: If the problem persists, consider reaching out to the camera manufacturer's support team or the Google Home support team for further assistance. They may have specific troubleshooting steps or insights based on your camera model and setup.

Remember to provide specific details about the error message, your camera model, and the steps you have already taken when contacting support.

Question 3

Will this work in UAE?

Accepted Answer

Yes working as hardware .. I have it and its working perfectly, but if you mean legally that's another question, if u will be using it in your private villa then allowed and legal, but if you are living in a building then it won't be allowed.

GoogleNest Doorbell (Battery) - Wireless Video Doorbell - Smart WiFi Doorbell Camera, Snow

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