Native by UC Urban Company Native Lock Pro with Camera Unlock & Doorbell Connect | 7-Way Unlock | Free Installation | 3 Year Warranty | Native Smart Door Lock

The media could not be loaded. I recently availed the Urban Company Native Lock service and was thoroughly impressed with the overall experience. Here’s a detailed review across various aspects:1. Booking ExperienceThe booking process was extremely smooth and user-friendly. The app interface is intuitive, and I was able to schedule a service quickly with clear time slot options. The confirmation and reminder notifications were prompt and helpful.2. Technician Punctuality & ProfessionalismThe technician arrived exactly on time, which is a huge plus. He was courteous, well-groomed, and wore proper Urban Company attire and ID, which gave me confidence and trust in the service.3. Product Quality (Native Lock)The Native Lock itself is of premium quality. The build feels solid and durable, with a sleek and modern design that blends well with contemporary home decor. The locking mechanism is smooth and secure, providing both functionality and peace of mind.4. Installation & SetupInstallation was completed efficiently and professionally. The technician explained every step clearly and ensured that the lock was fitted perfectly. He also ensured there was no damage to the door or surrounding area during the process. Clean-up post-installation was done properly.5. Features & UsabilityThe lock offers a range of impressive features:• Multiple unlocking options including fingerprint, passcode, key, and mobile app.• Seamless mobile connectivity, allowing me to control and monitor the lock remotely.• Tamper alerts and auto-lock functions for added security.• User access management, which is great for granting temporary or permanent access to family or house help.6. Customer SupportCustomer support was responsive and knowledgeable. I had a query before installation, and it was resolved quickly through the in-app chat. Follow-up support post-installation was also excellent.7. Value for MoneyConsidering the premium quality of the lock and the high level of service, I found the pricing to be fair and competitive. The bundled installation and warranty make it a worthwhile investment for home security.⸻Overall Rating: 5/5The Urban Company Native Lock service exceeded my expectations. It combines excellent technology with reliable installation and top-notch customer service. I would highly recommend it to anyone looking for a smart, secure, and stylish locking solution for their home.

Very good door lock with high end features. Overall very good experience.1. Value for Money2. Sturdy Material used3. Installation by brand very good4. Setting up lock verh easy5. Fingerprint recognition very precise

The technician arrived on time, was knowledgeable about the product, and completed the installation efficiently. They took the time to walk me through the setup, mobile app integration, and basic troubleshooting. The workmanship was clean, and the lock has been functioning flawlessly since. Highly recommended for anyone looking for a reliable and professional smart lock installation service.

The Urban Company did a great job! The lock is really secure, and they installed it right away. I'm giving them five stars based on my first impression of the lock and the service so far.

Very good and useful lock!Umar was very helpful in installation

It‘s one of the best smart lock you can.Works well as Description in the produkt.In this produkt segment this is the best.The person who fixed it also done a great job.The customer support of the Urban company they helped us all the way when we needed.App Everything works perefectly well.

Lock working well. The service technician fixed the lock in 3 hours to fix the main lock. It's working properly, and the app is easy to use. The only drawback is that it comes with just two RFID cards."

The carpenter was good, done the installation properly