De'LonghiMagnifica Plus Fully Automatic Espresso Machine with Automatic Milk Frother for 18+ One Touch Recipes, Built-in Grinder, ECAM32070SB

After I got it dialed in, it makes great coffee drinks. It is not in the same category as single shot units, but the ease of use and convenience can't be beat and is an acceptable trade off.We use it for making coffee, cappuccino and expresso. You get some nice crema and a very tasty milk froth. Again, these aspects are not going to be in the Barista range, but still respectable.Definitely watch YouTube videos on how to use the machine as the instructions aren't real clear. That helps make better sense of the instructions and you'll get the most out of the machine.De'Longhi's warranty is really good and their customer service is outstanding. I had a Braun coffee maker (made by De'Longhi) that malfunctioned and they replaced it without any trouble.I definitely recommend this and am glad I got it rather than a single shot machine.

I love this machine. I got tired of dealing with the coffee machine from another manufacturer that I had used for a decade. Their machines were terrible & kept dying at 10 months as well as I kept getting inoperable machines due to falling manufacturing quality. After considering the money & effort wasted, I bought this machine. The cost will be a wash if this one lasts 2-3 years.This is easy to use & I actually like the coffee much better. It is built very well & feels well made & sturdy. It has exceeded my expectations in every way. I do wish that it's water chamber was larger, but as long as it works who really cares. Also mine was missing the water-hardness test strip, so I just set it on the hardest water setting as our water really is hard. Additionally I use filtered water in the machine.

Pros: ????Cons: Broke after 5 weeks. Return closed on August 16, broke on August 22.Had this for 5 weeks and is completely inoperable already. Brewed espresso approximately 3x a week with this machine. 5 weeks after buying this machine the coffee ground light lit up (had previously lit up and emptied many times before this), I pulled the coffee ground bin to empty it and the piece pictured was sitting in the coffee ground bin. Seeing as this is an interior piece and is clearly broken off around the screw, I have not been able to fix this, nor have I attempted to brew coffee or espresso.The first time I contacted Amazon about this, the customer service representative had me send the pictures to an email address that was invalid. I kept informing him of this because the emails kept bouncing back, so my problem never got solved. I figured, I'd wait a day and try with someone else who was hopefully more competent.The second time I contacted Amazon about this, the customer service representative gave me the DeLonghi website and basically told me to resolve it myself.When I reached out to DeLonghi about this and emailed my pictures, the response I got was that they could not help me and that I would have to call an 800 number.After calling the 800 number and waiting on hold for over an hour, I am still stuck with a broken inoperable machine. I may as well have taken my $700 and thrown it in the trash.Beware that if your machine breaks you are SOL - Amazon won't help you, and DeLonghi clearly doesn't care since they already have your money. Seems awfully convenient for DeLonghi and Amazon that this broke right outside of the return window and if you can't get through to anyone on the phone I guess that means they don't have to honor the warranty.I bought this because I trusted the DeLonghi brand, but clearly they do not stand behind their products.

This machine makes me happy.But it has a few things I'd like to let you know:1) after grinding, it looses some coffee you recover only after cleaning after a few uses and it's already too late to recover and use.2) it;'s mostly made out of plastic3) does not include not even 1 cup.4) milk frother is weird to set up, instructions are not clear. This is relevant specially if you are preparing 2 coffees in the morning.5) is difficult to set the temperature.But still , it's a good machine. I;ve had it for 8 months now and I recommend it.Water capacity is decent. It gets you coffee pretty fast with no much effort.

An outstanding product. Makes fantastic espresso and latte drinks. Can make a simple cup of coffee as well. The size of the unit is surprisingly compact for the power it has. The instruction manual is, however, a little difficult to follow and was written with Metric measurements vs. Imperial. Would be a good idea to have a conversion noted in the instructions. The first few coffees are "hit and miss" which is to be expected. The versatility of the machine makes experimentation necessary. If there's one draw back it's the noise! This machine grinds coffee beans before brewing and dispensing the beverage and the noise of the grinder can be a bit loud. Also, the machine does a "purge" of water before and after brewing which causes an amount of water to come out of the drip nozzles and into the drip tray which then becomes a challenge to empty. Realizing this, I found a small cup under the drip nozzles at startup and shutdown catches the water saving the drip pan challenge. The water tub is adequate and easily removed, however, reinserting it with a full capacity of water can get a bit messy! Still, I am pleased with the product and, in time with trial and error, anticipate I'll be making Coffee Quality drinks!!