ROVSUN 12000 BTU Wifi Enabled Mini Split Air Conditioner & Heater with Inverter, 21 SEER2 Energy Saving 115V Ductless Split AC Unit with Pre-Charged Condenser, Heat Pump & Installation Kit

The Company and Customer Support:Rovsun's 12K BTU (1 ton) mini-split has been working phenomenally. I'd like to start by speaking about the 5-star customer service they provide with product support. For anyone hesitant about company support after the fact, they should not be worried here. When I needed support on one of my Rovsun units (I have installed several of their mini-splits), I simply emailed them using their form on the website, and they got back to me the next business day with an immediate solution to my issue. I have to explain that no matter what brand you go with, the potential for a mechanical defect is a possibility, so it really comes down to the company to be helpful in those situations, and Rovsun was not a letdown. This reason alone is enough to highly recommend this brand. However, there are pros to their mini-splits, too.The Mini-Split:I have worked professionally in the HVAC business since 2018, both as an installer and service technician, so I'd like to say I know a lot about HVAC equipment very well. This particular system is built just as well or better than many of the other units on the market today. There are no surprises when it comes to the installation, it puts together very well. The remote is very easy to use, and the buttons are large. The LCD light-up screen is intuitive to understand and is big enough to see all the numbers without struggling. It comes with a wall mount if you wish to hang it. The operation is very quiet, and the high fan speed blows plenty of air. If needed, there is a "super" mode on the remote that provides extra power. It is wifi compatible and can be used with their app, which works well.My Application:I have this system set up in a 2 car garage that is converted into a home gym. This 12k system is perfect for keeping the garage set to 77 F, even during the hot Arizona summers. The system runs nearly 24/7, and has been since Feb 2024. No diminish in efficiency, or increase in noise. 19 SEER is very efficient and isn't hard on the electricity bill.Conclusion:Do not snooze on this brand. The install is not bad, the equipment works great, and the customer support shines bright. And on top of that, their systems are very affordable and priced right! I totally recommend going with this option over others.

Easy install and works great. Read some reviews where people were upset they had to get a vacuum pump and use it. People need to research what they are buying. And 120 bucks for a pump vs what an ac tech would charge for the install. Just get the pump. It’s an easy process to use it. Instructions are clear or there are several YouTube vids out there. Easy power requirements as well. Only need 120v 20a. Once installed start up was simply turning it on. And cold air come out!! And quiet. Barely hear the inside air handler. Cannot hear the outside condenser. Way way quieter then a normal ac condenser Couldn’t be happier. Especially for the price point. Just need to see how reliable it is over time. Will review again after one summer in south Florida. One thing I didn’t like was the tape it came with. So just bought some better tape with adhesive to wrap the line set. Other than that saved hundreds on what an ac company quoted. They quoted a durastar for 2800 installed. I have less than 600 in this one. A friend has the durastar and so far don’t see a difference. Live in a manufactured home in Florida. Last three years hurricane flooding destroyed the under house ducting.have Replaced that twice at 2000 a pop. The duct pretty much sits on the ground under the home. No room to raise it. Last time just ripped it out and put window units in. Obviously loud units. Replaced a bedroom window with this. If this lasts like I am hoping will buy more next spring and replace all window units. And already have a pump lol. And mounted these high up on the outside so any flooding is not a concern. At least for the ac.

Im going to give it five stars. I'm not gonna ding them on not have a template for the inside unit but it was pretty easy ( for me ) to figure out. Unit working great. Followed some YouTube videos step by step. All the way down to the vacuum the lines and everything. Turned the unit on and boom. Cold air. I haven't used the heat setting so I'll circle back later but for now I'm completely satisfied with the product. Side note getting the prefilled type vs having an ac guy come out was a big money saver. Unit is super quiet and powerful on airflow. Energy efficiency is good for not having to use my main house unit as often. No Leaks on the lines. Design is fine kinda all the same value for money definitely.

Arrived on time, build quality was as expected. The unit looks good and is very quiet. It cools very well and holds a constant temperature. My only complaints are the choice of plastic for the outdoor condensor fan and they do not provide the insulation for the drain line. Also be aware that the "tape" they provide to wrap the line set, drain and power cable together has no adhesive on it. It's only a thin plastic wrap. That said the product seems to be a good value for the money and I would buy it again.