eufy SecurityeufyCam S330 (eufyCam 3) 2-Cam Kit, Security Camera Outdoor Wireless, 4K Camera with Solar Panel, Forever Power, Face Recognition AI, Expandable Local Storage, No Monthly Fee

These are great... I bought these for my house that we managing as an Airbnb. First of all going with solar was a great idea, I have never changed the battery in over a year and a half and it is always showing full.The video and audio quality is excellent, the night time mode is brilliant and the fact that there is no subscription is icing on top.The AI recognition is hit or miss but it does say it is in Beta.Notifications work great and the app for Android at least is great and easy to use. I like the fact that if needed I can grab video from the home base if needed onto a had drive or USB stick to turn into the police if someone was to come on our property.I wish I had bought a 4 pack back then because they are now more expensive. I will buy 2 more when my taxes come in. Great purchase. Also wish they had an outdoor/all weather doorbell.

After six months of using this surveillance system, I can confidently share my experience, and I must say, it has exceeded my expectations. My initial motivation for an upgrade stemmed from the outdated, cumbersome head end of my old hardwired camera system under the front porch. The struggle was real, especially with the lack of support for newer Windows OS.My expectations for the porch camera were initially low due to its lack of direct sunlight. To my surprise, the built-in solar panel proved to be a game-changer, keeping the camera consistently charged with ambient sunlight. Despite the limited sunlight, it only triggers 1 to 2 alerts a week, showcasing impressive efficiency. Contrastingly, the garage camera, basking in direct sunlight, handles 10 to 20 alerts daily. Even as fall reduces daylight, it maintains a solid 70% charge.Considering my home's 12-inch thick insulated concrete walls, the impeccable signal strength from the home unit inside the kitchen pantry is noteworthy. The garage camera, facing 2 interior walls, 1 exterior wall, and the garage door, experiences no signal issues.The AI recognition feature is commendable, excelling at detecting individuals from various angles, not just head-on views. Night vision performs well, falling between good and spectacular, with room for improvement in IR light coverage. While the camera's IR lights are effective within a close range, additional IR repeaters can enhance night vision for broader coverage.The daytime picture quality is truly spectacular, and the well-crafted app enhances the overall user experience. Setup is a breeze, and the app's speed, even on mobile networks, is praiseworthy. Motion detection sensitivity can be adjusted, a handy feature for my garage camera dealing with wind-induced false alerts.The ability to draw a detection zone is a great feature, although adjusting points on the phone's outer edges can be cumbersome. A PC interaction option would be beneficial for certain tasks, as some actions are more convenient with a mouse.A notable feature request would be a scheduler to define "do not disturb" periods, especially during high-traffic times when unnecessary alerts are a hindrance.Lastly, the camera mounts require a firm tightening to prevent movement over time. Despite this, I highly recommend this system and plan on purchasing more units.

Very easy to set up. The app is easy to use, and being able to set up the zones and exclude trees makes for accurate motion detection.

It’s been almost a month since I purchased this doomed Eufy security set. How much is the time that you spend on the phone with Eufy support worth to you? So far, I wasted over 1.5 painful hours. The S330 security kit that I purchased from EufyHome store on Amazon has a homebase S380 and 2 solar-charging cameras. Setup seems easy, but the homebase was never able to connect to my wi-fi gateway. I tried multiple Ethernet ports and the wi-fi connection as well. On the installation day, even though the homebase displayed a solid red light at its front (this is the indicator of a failed connection to the network: the light should not be red but something like white… – I learned that from Googling and not from the installation guide…) it seemed to be connecting to the internet on and off like every 1 minute and for 1 minute and then it would go offline and so on. I tried different ports on the wi-fi gateway, swapped Ethernet cables, etc., just to rule out something silly. I never got it working correctly – it never connected to my network. BTW, my network and wi-fi gateway are 100% reliable and connecting and streaming several devices for years with no issues… I spent time calling the technical support: after long-long time holding and waiting, I was advised to uninstall the home base, reset it, and then reinstall using the Eufy app. I followed those steps, and after the uninstall/reset, the homebase completely failed all attempts to reinstall. Again, spent time calling, holding, and waiting. The tech support decided that the homebase was defective and that they will process a warranty claim for me and send me a new one. The only problem was that they didn’t have any available to send out to me! They promised that new homebase will ship several days later on 7/21. It’s been a cat and mouse game since then. When I call they tell me to follow up on the original warranty email. When I email, eventually I get a response saying that they are either a little delayed or something like your replacement is schedule to ship within 24 to 48 hours and that I will receive an email when it does ship. That’s it. Today is 8/3 and I got a dead Eufy on my balance sheet. I am considering throwing this junk back into the box it came in and sending back. Why? Honestly, this whole picture is very concerning: 1) Dead on arrival! – What is the QA process for this product? DOA is unheard of in today’s standard products. What’s next? What is the life expectation for this product? 2) Long wait on the support calls – I could be doing many other things. 3) Almost a month has passed, and now I am in the email follow-up game, and no replacement – that’s just awful! 4) Worrying about the whole thing: just not worth it! I wish that I never purchased it – it’s my warning to you.