Cover Valet CV400 Spa Cover Lifter

Product is great. It has made using the hot tub enjoyable again. It's so easy to operate and another benefit is it keeps the lid in place. No more shifting the lid when it's closed. It was challenging to put together. I would say that it's nice to have two people installing it, especially if there isn't access to all sides of the tub. There is a lot of adjustment to each side and going g back and forth around the hot tub can be a headache.

Arrived on time in good condition. Installed with basic tools in about an hour in pretty much dark. My cover is 85x95 and the spa has 8 inch round corners. It lifts and lowers perfectly. Love it. 5 year warranty is nice. My wife had no issue lifting the top.

Great item. It was easy to install, took me about 90 min, directions were very easy to follow. I have a sundance hawthorne spa (8'x8') - my 75 year old mother in law and my 12 year old daughter had no problem opening and closing the cover.I also need to commend Cover Valet for excellent customer service that goes above and beyond.

The lifter is a great idea and in principle works well. Unfortunately it is built way to light. The top bar that holds the cover should be 1 complete bar and this would stop twisting, it is only a couple of short bars taking the weight of the cover and are starting to bend after a few months of use. The lock is made of plastic and is already cracking and the metal where the shocks attach to the support channels is already bending. It is only 5 months old.

The hardware is very robust and well made. Our spa is a small two person unit but the corners are very widely rounded so the standard side brackets were way too short to have the lifter work properly. I ordered the extended brackets and the company was very responsive and shipped the new brackets immediately (at addition nominal cost). Once I mounted the new brackets so that the lifter was positioned properly past the rounded end of the spa cabinet and cover the installation went very smoothly. The lifter works quite well. I don't know how well it would work with a large spa with a very wide cover since the attachment of the lifter to the cover is only partially attached to the sides of the cover. There is no continuos bar connecting the two sides of the lifter. It works fine for us but might be a litttle wobbly if used with a very wide cover. The locking gas shock at first appeared to be improperly designed but then we realized that the fact that the upper tube is deliberately made short so that when the gas tube is fully extended it falls outside of the lower tube so that the cover cannot accidentally close. Once the upper tube is realigned with the lower tube the cover closes gently and safely. I would recommend this product.

I wish I had purchased when I first purchase my hot tub. The valet cover is easy to install and easy to operate. I am very please with this purchase and highly recommend the product.

I installed the product with a brand new cover. It works very well, until there is a slight breeze when in the open position. On the second use, we were in the spa, when a light breeze swept across the cover in the open position. the side support bracket bent like Playdoh. I sent a request to the Amazon Vendor that sold the product and did not receive the courtesy of a response. I cannot recommend this product nor the supplier.

This is a great lifter... Our old non-assisted one broke and was looking to just replace it, but then ran across this. It's definitely worth the extra money to get help on the second stage of lifting a cover.The vendor shipped quick and shipped the right model. (there's a smaller model, the "CV250")